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Notifications overview

What are notifications?

Notifications are emails that are automatically sent from the system (to applicants, evaluators, or managers).

A list of all these emails sorted alphabetically can be found in the „Notifications“ tab either in the main menu at the organisation level or in the menu at the programme level (the list of notifications is the same at both the organisation and programme level).

Warning!

All changes you make to notifications in the tab at the organisation level will be applied to all programmes.
Changes you make to notifications in the tab at the programme level will be applied only to the specific programme.

These automatic emails already have preset text that you can keep as is or edit according to your needs. Sending of these emails can also be individually turned off and turned on.

When these notifications are sent cannot be changed – sending is linked to specific actions performed by the manager in eGRANT.

Tip

If you want to create a custom notification email that is not linked to any action performed in eGRANT, use „Bulk Notifications“.

Below you will find a list and description of all notifications that are automatically sent from the system.

Notifications upon applicant registration

Account activation

The notification is sent to the applicant after registering in eGRANT and contains a link through which they can activate their account.

The notification is sent to the applicant if they request a password reset. It contains a link through which the applicant can create a new password.

Notifications upon application submission

Admin notification about a submitted application

The notification is sent after each application submission to managers whose emails are listed in the „Settings“ tab at the programme level (field „notification email for submitted applications and final reports“).

The notification is sent to the applicant when the application has been successfully submitted.

Notifications in the evaluation process

Admin notification about a submitted evaluation

The notification is sent to the manager when an evaluator submits an evaluation of an application in the system.
This notification is sent to managers whose emails are listed in the „Settings“ tab at the programme level (field „notification email for submitted applications and final reports“).

The notification is sent to the evaluator after the manager submits at least one application for evaluation.
The notification is sent to the evaluator who is assigned to that application.

The notification is sent to the evaluator after the manager closes the evaluation of a specific application. The evaluation is thereby complete.

The notification is sent to the evaluator after the manager reopens the evaluation of a specific application. It informs the evaluator to revise their evaluation.

The notification is sent to the applicant when the manager moves their application to evaluation.

Notifications in the voting process

For participation managers

This information applies exclusively to participatory budget management.
If you are interested in using the eGRANT system for participatory budget management, please contact us.

This notification is sent to submitters when their projects are moved to voting.

Notifications in the approval process

Application approved

The notification is sent to the applicant after the manager approves it in the system

The notification is sent to the applicant after the manager rejects it in the system.

The notification is sent to the applicant after the manager places it in the reserve list in the system (neither approved nor rejected).

Notifications related to contracts

Admin notification about digital contract signing

The notification is sent to the manager when the applicant successfully signs the contract electronically.
This notification is sent to managers whose emails are listed in the „Settings“ tab at the programme level (field „notification email for submitted applications and final reports“).

Electronic signing of forms/contracts is a paid feature. If you are interested, please contact us.

The notification is sent to the applicant after the manager sends their generated contract for digital signing.
The notification contains the contract document as an attachment and a link that opens the applicant’s account where they can sign the contract electronically.

Electronic signing of forms/contracts is a paid feature. If you are interested, please contact us.

The notification is sent to the applicant after the manager sends the generated contracts from eGRANT.
The notification contains the contract document as an attachment.

Notifications in the settlement process

Notification to complete the final report

This notification is sent to the applicant and is one of the three notifications from this list that must be sent manually when you want to remind applicants to complete the settlement form.

The notification is sent to the manager after the applicant submits the completed settlement form.
This notification is sent to managers whose emails are listed in the „Settings“ tab at the programme level (field „notification email for submitted applications and final reports“).

This notification is sent to the applicant and is another of the three notifications from this list that must be sent manually when you want to remind applicants to complete the interim report form.

The notification is sent to the applicant when the manager accepts their submitted interim report.

The notification is sent to the applicant when they successfully submit the interim report form.

The notification is sent to the applicant when the manager reopens the received interim report for correction.

The notification is sent to the applicant when the manager accepts their submitted final report (settlement).

The notification is sent to the applicant when they successfully submit the settlement form.

The notification is sent to the applicant when the manager reopens the received settlement for correction.

Other

Additional form accepted

The notification is sent to the applicant when the manager accepts their submitted custom form (if a custom form for applicants has been created and made available).

Custom forms for applicants can be used, for example, for a change request.

The notification is sent to the applicant when they successfully submit an additional (custom) form (if a custom form for applicants has been created and made available).

Custom forms for applicants can be used, for example, for a change request.

The notification is sent to the applicant when the manager reopens the received custom form for correction (if a custom form for applicants has been created and made available).

Custom forms for applicants can be used, for example, for a change request.

This notification has no preset text and is sent manually when you need to contact all applicants, including those who have not yet submitted their applications.

The notification is sent to the manager when the applicant requests a change in their application via a simple notice.

This request is sent to all managers in the programme.

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